FAQ - Frequently Asked Questions

Is your business and is this company legit?

Yes. Our company has been in this business for almost 15 years, which wouldn't be possible if we were not a legit and respected provider. We only ship from countries that, according to their laws, allow you to obtain such medication. You can check what our customers say about our services and products at: AZSteroids Forums, GrowXXL Forums, Steroids.reviews, Roids.review.

Is it legal to purchase these products?

Laws differ from country to country. Contact your local Drug Agency or Ministry of Health regarding the regulations and restrictions of your country.

Do I need a valid prescription?

Depends on the laws in your country, and medication you've ordered. We trust you have a valid prescription if you need it, and will not require any proof.

Do you give any medical advice?

No, we do not. Please consult with your physician about any questions you might have.

What is the minimum and maximum amount I can order at one time?

There is no minimum limits for any payment options.

Do you ship to P.O. Boxes and APO?

We do ship to P.O. Box. We do not ship to APO address.

What is your return policy?

We are prohibited by law to accept returned medication.

Where do I send my payment?

Information on where to send your payment is provided after you place an order. Please take your time and write down necessary details. Please, follow the payment instructions carefully to avoid unnecessary delay.

It's been a month since I've placed an order. Is my order still valid?

No, your order is valid for 15 days, after you've checked out, after 15 days, it is automatically deleted from our system, and you will need to re-order your products.

How long is the whole process of ordering and shipping?

If you have paid and the payment was confirmed in our system, your order will be processed and dispatched within 2-5 business days. If you have paid by international money transfer service, then all instructions on how to make payment are provided at the end of the purchasing process immediately after you submit your order. Once payment is picked up by the receiver, which can take up to 7 business days, your order will be processed and dispatched within 2-5 business days. Expected delivery time is between 7 and 21 business days. PLEASE NOTE that BUSINESS DAYS are Monday to Friday. If within this time span you have still not received your products, please FILL IN A TICKET, and we will find a solution. Please check your ORDER HISTORY (on this web site) first and count business days before filling in a request.

How do I change my order after it has been placed?

Unfortunately, we do not make any manual changes to pending orders. The process is entirely computerized. If you wish to cancel or change your order, please place a completely new order and your old one will be automatically deleted after 15 days if payments are not received.

What if I receive an incomplete order?

It's possible that you will receive your order in more than one package, with delays up to a week! This happens because we ship from different countries. Please fill in a request in our ticketing system, if you have not received your order.

I haven't received my product!

Although our shipping success is around 98%, it's still possible that your package is held up at the customs. It takes 2 weeks up to 3 months for customs authorities to send you a seizure note! If your products do not arrive in between 7 and 21 business days, you need to open a ticket request within 40 days since the products were shipped out.

How can I contact You?

We use a TICKETING SYSTEM to assist our customers. Due to privacy issues, we do not use any e-mail services for such inquiries. Please note, we do NOT PROVIDE CONSULTATION on drug use.

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